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Raise your concerns

Concerned about behaviour or practices at work?

We’re here to help
Tell us what’s bothering you within your bank

Raise your concerns

How it works

1

You advise us about wrongdoing

We listen to what you have to say.

We confirm whether you would like to remain anonymous.

We offer support and advice, where possible. 

2

We write a report and send it to the bank

We write a report outlining your concerns.

We make sure we only include what you want us to share.

We send the report to the bank to look into.

3

The bank reports back to us

The bank reviews your concerns. It may conduct an investigation.

The bank then notifies us of the outcome.

If you asked us to communicate with you, we will tell you what happened. 

Concerns that can be raised

The Sing Out Whistleblowing Service is confidential

Your details remain private unless you give permission for us to share them with your employer. We respect your choice to stay anonymous and will keep your information confidential. If you prefer to remain anonymous, you can skip any questions that might reveal who you are, even during follow-up conversations. We encourage you to keep communication open so we can ask questions or provide feedback. You can change your mind at any time and share your identity, even if you initially chose to stay anonymous.

See more about process →

Who can use our service?

We can help those who currently have or previously had a professional relationship with a participating bank. This means having been:

  • employed by a bank
  • contracted by or seconded to a bank
  • involved in a bank’s management (eg a board director)
  • volunteering with a bank.

If you are a bank customer and wish to make a complaint, see the Banking Ombudsman’s customer complaint form.